This case study explores Autonomia, an internal app for a vending machines management company. The design process involved creating user flows, sketching different concepts, developing an interactive prototype, and crafting an intuitive design. The result was a powerful app that streamlined inventory management, real-time monitoring, and data analytics, optimizing the company's vending machines management.
Autonomia is an internal app designed to help manage the vending machines management process for one of the companies. The app aims to optimize operations, enhance efficiency, and provide valuable insights through real-time monitoring and data analytics.
The vending machines management company faced challenges in effectively monitoring and maintaining their extensive network of machines. Lack of centralized data, inefficient inventory management, and limited insights into machine performance hindered their ability to make data-driven decisions.
Recognizing these critical pain points, I saw an opportunity to transform their operations with the innovative design of Autonomia, an app that would address these challenges head-on and revolutionize their vending machines management process.
As a sole UX/UI designer, I played a key role in conceptualizing and designing the Autonomia app. I collaborated closely with stakeholders, conducted research, and led the design process to create a user-centric and visually appealing solution.
As a part of this project, I've collaborated closely with a Product Manager/Product owner, and I took part in creating user journey and user flows, mapping the features, sketching and prototyping.
As a result, I've prepared a fully-functioning prototype and got it ready for the usability testing.
To make sure the app provided the best user experience possible, we carefully crafted comprehensive user flows. These user flows helped us understand how users would interact with the app and allowed us to simplify its features for easy use.
We wanted to make sure that every step, from logging in to using advanced functionalities, felt intuitive and natural for our users. Throughout the design process, we constantly referred back to these user flows to ensure that every element and interaction served a purpose in making Autonomia user-friendly and convenient.
During the design process, we engaged in multiple iterative sketching sessions to explore and refine various design concepts. These sessions allowed us to unleash our creativity and brainstorm ideas freely.
By embracing this iterative approach, we were able to experiment with diverse possibilities, ensuring that no stone was left unturned in our pursuit of the most efficient and intuitive design. These sketching sessions also facilitated collaboration and idea-sharing within the team, fostering a creative and dynamic environment.
We built an interactive prototype to validate our designs with real users, gathering valuable feedback to refine the app's functionality and flow.
In particular, I created a fully functioning interactive prototype for Autonomia. This prototype allowed me to conduct usability testing and validate my designs effectively. By simulating user interactions, I gathered valuable feedback to refine the app's flow and functionality, ensuring a user-friendly and professional interface. The iterative testing process was instrumental in optimizing Autonomia's usability, resulting in a well-designed and intuitive app.
Leveraging the insights gained, we crafted a visually cohesive and engaging user interface that reflected the brand identity and catered to users' needs.
A centralized dashboard provides real-time data and insights, enabling users to monitor the status of vending machines and track performance at a glance.
The Dashboard features the most important financial data, including revenue, sales stats, and total items sold. The dashboard also offers sales breakdown per day, and we also added feature that helps compare the current period with a previous. This feature was added because most of companies expressed interest in comparing sales data during the usability testing sessions.
Also, the dashboard is designed to offer other useful statistics, such as a number of consumers, a number of new clients and a number of kiosks serviced to help companies manage the most important information directly from the dashboard.
The app facilitates efficient inventory tracking, ensuring timely restocking and reducing downtime.
For that purpose, I designed a user-friendly feature that simplifies inventory tracking for companies. It allows businesses to add, delete, and update product information easily. As a result, businesses can manage their stock levels more efficiently, and restock on time.
I designed a Payouts feature that is a powerful tool that helps companies to efficiently manage their sales, finances, and commissions all in one place.
With this feature, businesses can easily keep track of their revenue and profit, gaining valuable insights into their financial performance.
Also, users have the flexibility to update their banking information, ensuring smooth and timely payouts. The ability to track processing fees helps achieve financial transparency, allowing companies to optimize their financial processes and make informed decisions.
The Scheduling feature is a valuable addition to the platform, designed to enhance efficiency for companies and their employees by improving their operations.
Through this feature, businesses can effectively manage and track various kiosks, allowing for better coordination and organization of restocking activities.
The intuitive interface simplifies the process of creating and updating schedules, providing a user-friendly experience for all users. With the Scheduling feature, businesses can optimize their inventory management processes and ensure smooth operations, minimizing downtime and maximizing productivity. This feature empowers our clients to take control of their scheduling needs and focus on delivering excellent service to their customers.
The last, but not the least, to make the app responsive, I've also created mobile versions for all designs.
The project have shown significant improvements in various aspects of the platform:
